Supply Chain Coordinator

1 day ago

Watford, Hertfordshire, United Kingdom Azelis Full time

Azelis is a leading global innovation service provider in the specialty chemicals and food ingredients industry. We are committed to excellence and sustainability, working closely with our partners to create value and drive innovation across a wide range of markets.

We are seeking a talented and motivated Supply Chain Administrator to join our dynamic team and contribute to our mission of delivering innovative solutions to our customers.

This full-time position is available in Runcorn/Hertford and offers the flexibility of hybrid working, empowering you to balance your professional and personal life while making a meaningful impact.

Key Responsibilities:

  • Provide an optimal logistics service to Principals and Customers by processing principal purchase orders and managing the process through to delivery.
  • Ensure principal/customer satisfaction and loyalty through operational expertise.
  • Interact with both Commercial and Operational Teams, working closely with planning team members.
  • Ensure delivery of goods at the right place and time according to sales policy and Azelis processes & work instructions.

Main Accountabilities:

  • Ensure optimal logistics service to Principals & Customers:
    • Master ERP functionality linked to order handling to provide best quality of service to principals/customers to improve operational efficiency.
    • Liaise with the planner to tackle any blocking point (data issue, shortages, transport) which would prevent/delay.
    • Monitor and manage open orders and ensure daily update of backorder line.
    • In collaboration with planner, support the creation of logistics & administration principal profiles.
    • Propose logistics solutions in case of issues, in cooperation with logistics/planning team members.
    • Receive and carefully read Replenishment Reviews and Sales Order Reviews (in case of DD) : transport mode, incoterms, lead times). Record them in local ERP and respect customer/product specifications.
    • Inform Planner & Commercial Assistant of any deviations (price issues, delivery dates...).
    • Request order release to Credit Control (in case of DD).
    • Send order acknowledgements and confirmations to Customers (in case of DD).
    • Follow up on open orders and ensure proper daily update of backorder lines. Interact with Sales Administrator and Sales Assistant (in case of DD).
    • Interact with Principals, Forwarders and Warehouses to allow efficient order follow-up.
    • Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Make sure of auto-charges relevance such as duties. In case of deviations, inform planner/commercial assistant.
    • Coordinate with planner to ensure stock counts and AX are aligned monthly.
    • Generate closing of the orders so that PO status is 'received' and SO status is 'delivered' when appropriate.
    • Ensure proper and on-time suppliers invoice matching.
    • Provide cover for the Supply Chain Administration team as required
    • Ensure conformity & contribute to sustainability
    • Ensure compliance with all QA and SHE requirements, procedures and working instructions in order to maintain high service standards and quality of Data Management
    • Review amendments and tackle non-conformances daily, together with the Planner, Commercial Assistant, haulier, Warehouse, Logistics Team, Logistics Provider. Record non-conformances in CRM. Open credit notes/reinvoicing and ensure their proper follow-up.
    • Provide feedback to all internal parties to allow closing of non-conformances in CRM. Spot deviations to enable continuous improvement.
    • Generate freight orders in line with transport strategy of Azelis, Principals and Customers specifications. Provide them to forwarders.
    • Provide instructions to Logistics Providers and make sure of third-parties execution.
    • Translate the Group's Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs
    • Contribute to continuous process optimization and excellent teamwork
    • Ensure information flow to other team-members. Provide regular feedback to CRM Key Users to enable operational excellence, efficiency and effectiveness.
    • Develop expertise in all processes and work instructions and support development of best practice.
    • Collaborate to continuous improvement of logistics to ensure efficient cost - quality – lead time balance.
    • Ensure information flow to other team-members. Provide regular feedbacks to Key Users to enable operational excellence, efficiency and effectiveness.
    • Translate the Group's Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs

KPIs:

  • Customer satisfaction (feedback on spot orders and surveys)
  • Number of orders and lines coded and followed in AX
  • Updated backorderlines
  • Punctuality of credit notes generation
  • Credit notes linked to self-mistakes
  • Relevance of logistics accruals
  • Punctuality of invoice matching
  • Auto-match rate

Requirements:

  • Operational experience in Supply Chain
  • Ability to influence and achieve results through others
  • Ability to liaise with people at all levels both internally and externally
  • Good knowledge of English
  • Advanced user of various IT tools & ERP systems
  • Passionate about achieving goals/targets
  • High service level standards
  • Understanding of customer and market dynamics and requirements
  • Excellent organisational skills
  • Team player but with the ability to work independently
  • Ability to adapt to new & changing requirements and a flexible approach to working under pressure
  • Strong communication skills

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