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Exams Quality and Standards Professional

2 months ago

London, Greater London, United Kingdom TPP Recruitment Full time £58,194
Exams Quality and Standards Manager

TPP Recruitment is working with a leading professional membership and awarding body for the healthcare sector in the UK to appoint an Exams Quality and Standards Manager. This role is critical to the organisation's strategic growth and continuous improvement.

You will develop and maintain a robust quality assurance framework, meeting both regulatory and best-practice standards. You will manage and motivate a team responsible for exam quality, including the recruitment, training, and performance monitoring of over 200 examiners.

You will oversee exam content, ensuring excellence in question setting, marking, and quality control. You will provide data insights for various stakeholders, including the GMC, GDC, and internal Committees, ensuring compliance with exam regulations.

You will act as the strategic owner of exam delivery systems, collaborating with suppliers to ensure functionality that supports exam integrity and candidate experience.

Key Responsibilities:

  • Quality assurance: Design and implement industry-standard quality controls, addressing regulatory requirements and emerging practices.
  • Team leadership: Guide a high-performing team, ensuring measurable progress and positive engagement through quality improvements.
  • Stakeholder engagement: Build effective relationships with stakeholders, managing examiner interactions, appeals, and misconduct cases with integrity.
  • System management: Lead the development and management of exam delivery systems, ensuring robust functionality in content production and data reporting.
  • Data management: Analyse and interpret data to support decision-making, ensure fairness, and report to key regulatory bodies and committees.

Requirements:

  • Demonstrable experience in quality assurance within exams, education, or assessment settings.
  • Strong people management skills with experience leading teams and managing examiner relationships.
  • Strategic mindset with the ability to drive operational efficiencies and quality improvements.
  • Familiarity with data-driven decision-making and a positive attitude toward continuous improvement.
  • Knowledge of psychometric principles (desirable) and experience with a range of IT platforms supporting exams.
  • Commitment to equality and diversity, aligning with the organisation's values and standards.