Store Operations Coordinator

4 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Wincanton Full time
Customer Service Representative - Store to Home

At Wincanton, we're committed to delivering exceptional customer service and ensuring our customers receive their products efficiently. We're seeking a highly motivated and organized Customer Service Representative - Store to Home to join our team at Branston.

Key Responsibilities:
  • Provide exceptional customer service through effective communication and problem-solving skills.
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless communication and efficient resolution of customer issues.
  • Maintain accurate records and reports to ensure compliance with company standards.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
Requirements:
  • Previous customer service experience or equivalent qualification.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications.
What We Offer:

At Wincanton, we value our employees and offer a range of benefits, including a competitive salary, generous holiday allowance, and opportunities for career development and progression. We're committed to creating a positive and inclusive work environment where our employees feel valued and supported.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.



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