Patient Care Specialist

5 days ago


Belfast, United Kingdom Optical Express Full time

**Job Description**

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We are looking for a skilled and enthusiastic Patient Advisor to join our team at Optical Express in Belfast. As a Patient Advisor, you will play a critical role in ensuring our patients receive a high-quality service and have a positive experience.

**Responsibilities**

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Build strong relationships with patients to understand their needs and preferences

Conduct diagnostic eye scans and accurately record results

Communicate effectively with optometrists and other healthcare professionals

Organise finance options and schedule appointments

Ensure accurate and up-to-date patient records

**Skills and Qualifications**

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Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Strong organisational and time management skills

Basic knowledge of optical practices and procedures

**Benefits**

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A competitive salary of around £24,000 per annum

Opportunities for career progression and professional development

Free eye tests, Laser Eye Surgery, and Intraocular Lens Surgery

Generous discounts on prescription eyewear and sunglasses

Pension scheme and ongoing training opportunities

We are committed to creating a positive and supportive work environment where our employees can thrive and grow.



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