Customer Service Representative

6 days ago


Skegness, Lincolnshire, United Kingdom Butlin's Full time
About the Role

We're seeking a talented individual to join our Guest Services team at Butlin's Skegness. As a Guest Services Advisor, you'll be responsible for delivering exceptional customer experiences and building strong relationships with our guests.

Key Responsibilities:

  • Respond to guest queries and complaints in a timely and professional manner
  • Provide solutions to guest issues and exceed their expectations
  • Work collaboratively with the team to ensure seamless guest experiences
  • Develop strong relationships with guests to enhance their holiday

About You

We're looking for someone who is warm, friendly, and loves to chat to people. You'll need a proven track record of delivering excellent customer service and strong communication skills. A positive and proactive approach to the working day is essential, as well as the confidence to make your own decisions and act on initiative.

What We Offer

As a Guest Services Advisor at Butlin's, you'll have the opportunity to develop your skills and confidence in a fast-paced and dynamic environment. You'll be part of a close-knit team that genuinely cares for each other, and you'll have the chance to make a real difference in our guests' lives.

About Butlin's

We're a company that's all about fun, excitement, and adventure. For over 80 years, we've been delighting hundreds of thousands of guests each year with our non-stop action family breaks and epic Adult only Big Weekenders. Our culture is built around three mighty values: Create Smiles, Get Stuck In, and Cares For Each Other. If you're passionate about delivering exceptional customer experiences and want to be part of a team that genuinely cares, this could be the perfect fit for you.



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