Customer Service and Resolution Specialist

About the Role:We are seeking a highly motivated and experienced Customer Service Resolution Specialist to join our Retail Customer Escalations Team.As a key member of our team, you will be responsible for investigating customer complaints, liaising with various areas within the business, and achieving resolutions in agreed timescales.You will work closely...

As a Customer Resolution Specialist at NEXT, you'll be working in a small and friendly team where you can make a difference to individual customers' journeys.You'll have the freedom to help customers and see through to successful resolutions, using your own initiative as well as support from colleagues within the team.This opportunity will give you the...

About the roleWe are looking for a skilled professional to join our team as a Customer Service Complaint Resolution Specialist. In this role, you will be responsible for managing customer complaints across various channels, conducting thorough investigations, and coordinating with different departments to ensure timely and effective resolutions.Key...

Salary: £25,000 - £35,000 per annumJob DescriptionWe are seeking a highly skilled Customer Complaints Resolution Specialist to join our Customer Relations Team. As a Senior Homes Complaints Officer, you will be responsible for investigating and resolving complex stage two complaints related to repairs and planned investment services.You will work closely...

Job Summary: We are seeking a highly skilled Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you will be responsible for providing support to our customers who have been involved in accidents and are not at fault. Your primary objective will be to make contact with the third party and discuss their options...

Job OverviewWe are seeking a skilled Customer Service Specialist to join our team at Hastings Direct. This role involves managing home claims handling within defined authority limits, ensuring timely and efficient resolution for our customers.The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a...

Job Role: Repair Claims Resolution SpecialistAbout the Role: We are seeking a highly skilled Repair Claims Resolution Specialist to join our claims team in Leicester. As a key member of our team, you will be responsible for ensuring a seamless repair journey for our customers by proactively coordinating updates and setting expectations.Key...

At Hastings Direct, we are seeking a skilled Insurance Damage Resolution Specialist to join our team in Leicester. This exciting opportunity will see you working with us to deliver exceptional customer service and resolve insurance claims efficiently.We are offering a competitive salary of £23,500 for this role, which is reflective of the local market rate...

About the RoleWe are seeking a highly motivated and experienced Complaints Handler Team Lead to join our team in Leicester. As a Customer Service Advisor, you will be responsible for handling customer complaints over the phone and delivering exceptional customer service.Key ResponsibilitiesInvestigate and resolve customer complaints over the phone, ensuring...

Job Summary:We are seeking a highly skilled and motivated Dispute Resolution Specialist to join our team. As a key member of our Claims Department, you will play a vital role in resolving disputes between customers and the company.About the Role:In this exciting opportunity, you will be responsible for handling claims from start to finish, ensuring that all...

Job Summary:We are seeking a highly motivated and customer-focused Complaint Handler to join our Retail Customer Escalations Team.About the Role:You will be responsible for investigating customer complaints, liaising with various areas within the business to achieve a resolution, and building strong relationships with customers to find a satisfactory...

Unlock Customer SatisfactionWe're seeking a highly skilled Residential Complaints Resolution Specialist to join our team at Stonewater. As a key member of our Customer Relations Team, you'll play a critical role in resolving complex complaints and ensuring customer satisfaction.

About the RoleWe are seeking an experienced Customer Resolution Lead to join our team at Yü Group Plc, a leading energy supplier in the United Kingdom. The successful candidate will be responsible for managing complaints and ensuring exceptional customer service.Job Summary: As a key member of our customer services team, you will play a vital role in...

Job DescriptionThe Claims Resolution Specialist role at Hastings Direct supports customers and other parties involved in non-fault accidents. This position provides vehicle repair and car hire solutions, ensuring a seamless customer experience.The ideal candidate will have the ability to objection handle, demonstrate resilience, and provide a professional...

We are looking for a highly skilled Divisional Customer Experience Specialist to join our team at CV-Library in Hinckley. This is an exciting opportunity for a seasoned customer service professional to take their career to the next level.About the Role:This role promises not only a rewarding career but also the chance to make a tangible impact on customer...

Job OverviewHastings Direct seeks a skilled Automotive Claims Resolution Specialist to join their team. This role is responsible for providing support to customers and other affected parties in the event of a non-fault accident.Key ResponsibilitiesThis specialist will work closely with customers, insurance providers, and other stakeholders to resolve claims...

Role OverviewHastings Direct is seeking an experienced Claims Resolution Specialist to join our team in Leicester. This role involves managing home claims handling within set limits, ensuring seamless customer experiences.Key ResponsibilitiesManage home claims handling within established authority limits.Maintain and deliver high-quality claims...

We are seeking an experienced Customer Service Executive to join our team in Long Eaton. As a key member of the Wallace Hind Selection LTD team, you will play a pivotal role in delivering exceptional customer service and ensuring the smooth resolution of customer issues.The ideal candidate will have experience within the Furniture, Fabrics or Textiles...

Job SummaryWe are seeking an experienced Claims Resolution Specialist to join our team at Hastings Direct. The successful candidate will be responsible for resolving high-value and complex claims cases, minimizing financial exposure, and providing expert advice and coaching to credit hire teams.About UsHastings Direct is a digital insurance provider with...

About UsHastings Direct is a leading insurance provider committed to delivering exceptional customer experiences. Our team of dedicated professionals works together to drive growth, foster a culture of well-being, and promote excellence in everything we do.Role OverviewWe are seeking an experienced Vehicle Claims Resolution Specialist to join our dynamic...