Luxurious Spa Lead
2 weeks ago
At Bannatyne Health Club, we are dedicated to delivering exceptional wellness experiences.
Senior Spa Therapist Role Overview
We seek a Senior Spa Therapist with a passion for wellness and customer service. As a key member of our team, you will lead by example, providing high-quality spa treatments and mentoring junior therapists.
About the Role
This full-time position offers:
- £12.40 per hour
- 40 hours per week
- A luxurious work environment with access to top-notch tools and products
Key Responsibilities
- Perform a variety of spa treatments tailored to meet guests' individual needs
- Lead, mentor, and support junior therapists to ensure a culture of continuous learning and professional growth
- Liaise and support the Spa Manager
- Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients
- Ensure the proper use of spa equipment and maintain high standards of cleanliness
- Build and maintain strong client relationships, encouraging repeat visits and referrals
- Assist in promoting spa services, special offers, and products to enhance the guest experience based on consultations
Requirements
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent
- Proven experience as a Spa Therapist
- Strong interpersonal and communications skills, with a customer-focused attitude
- A genuine passion for health, wellness, and customer service
- The ability to establish rapport, build trust, and demonstrate credibility
Benefits
- B-Fuelled: Complimentary lunch or breakfast
- Flexible schedule
- 28 days annual leave increasing with tenure
- Free gym membership
- Complimentary gym membership (after 2 years service)
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20%
- ELEMIS Products Discounted - 20%
- Discounted Meals and Beverages - 50% cafe/bar
- Career & Personal Development training
- Mental Health Well-Being & EAP Services
- Length of services awards
- Staff awards and Bonuses
- Discounted entertainment and shopping
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