Digital Transformation Benefits Manager

1 month ago


London, Greater London, United Kingdom NHS Arden & GEM CSU Full time

Job Purpose:

As a key member of the NHS Data Services Transformation Portfolio, the Benefits Manager will play a crucial role in ensuring the successful delivery of the Platform Modernisation Programme. The post holder will be responsible for overseeing the development, management, and realisation of benefits across the programme, ensuring all reporting requirements are met.

Key Responsibilities:

  • Provide assurance that all business cases align with strategic goals and deliver core digital capabilities.
  • Engage with workstreams to manage benefits realisation throughout the programme lifecycle, ensuring progress is tracked and reported accurately.
  • Ensure clear governance is in place for benefits management, providing timely updates and reports to senior stakeholders.
  • Develop and maintain a robust Benefits Realisation Strategy, ensuring that forecasted benefits are achieved, reported, and reviewed periodically.
  • Collaborate with internal and external stakeholders to align benefits management with the programme's strategic objectives.

Essential Skills & Experience:

  • Master's level or equivalent qualification/experience in a related field.
  • Recognised Benefits Management qualification such as APMG Managing Benefits Practitioner or equivalent.
  • Proven experience in complex technology programmes with multiple benefit workstreams.
  • Demonstrable experience applying a Benefits Management Framework and integrating benefits approaches into business processes.
  • Strong communication, negotiation, and stakeholder management skills, with experience working in the NHS or public sector.

Desirable Experience:

  • Experience within the NHS or healthcare sector, particularly in supporting business change, benefits management, or electronic patient record (EPR) systems.
  • Familiarity with agile methodologies and user research techniques applied to benefits management.
  • Membership of a relevant professional body, such as APM, PMI, or BCS.

Benefits & Perks:

  • Band 8a salary range (£53,755 - £60,504 per annum).
  • 27 days annual leave (increasing with service) plus bank holidays.
  • Access to professional development opportunities and training platforms.
  • Support for mental wellness and a commitment to work-life balance.


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