Field Technical Services Professional

1 day ago


Leicester, Leicester, United Kingdom Pyramid Search Full time
About the Role:
We are currently recruiting for a Field Service Engineer to join our team at Pyramid Search. This role will involve providing technical support and troubleshooting for printer-related issues, conducting routine maintenance and servicing of printers, and collaborating with customers to identify their needs and offer appropriate solutions.

Duties and Responsibilities:
  • Providing technical support and troubleshooting for printer-related issues via phone and on-site visits.
  • Conducting routine maintenance and servicing of printers to ensure optimal performance.
  • Collaborating with customers to identify their needs and offer appropriate solutions.
  • Installation, setup, and configuration of printers and software.
  • Keeping accurate records of repairs, maintenance tasks, and customer interactions.

Requirements:
* Proven experience working in a field-based environment with a strong track record of delivering high-quality results.
* Strong technical skills and knowledge of printers and related equipment.
* Excellent customer service and communication skills.
* Ability to work independently and as part of a team.

Compensation: Estimated salary range £50,000 - £70,000 per annum depending on experience.

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