Photocopier Engineer
4 weeks ago
We are seeking a skilled and experienced Photocopier Engineer to join our team at DevFinders. The ideal candidate will possess extensive knowledge of printer brands and models, with a strong ability to troubleshoot and resolve technical issues efficiently.
The successful candidate will have a solid understanding of IT and networking principles related to printing systems, as well as excellent communication skills to effectively interact with clients at all levels. Strong time management abilities and the capability to perform well under pressure are also essential.
The role involves servicing, maintaining, and networking Multi-Functional Devices (MFDs) and photocopiers across various customer environments, providing on-site support to ensure minimal disruptions to their daily operations. The engineer will also respond promptly to service calls for fault finding and repairs, maintaining a high standard of customer service.
Key responsibilities include:
- Servicing and maintaining MFDs and photocopiers
- Providing on-site support to customers
- Responding to service calls for fault finding and repairs
- Keeping detailed records of service actions and maintenance performed
- Providing training to customers on the proper use of equipment
The successful candidate will have a valid driver's license and own vehicle, with the ability to lift and carry 50 pounds. Manufacturer training on major brands, including Ricoh, Sharp, Canon, Xerox, or Kyocera, is highly regarded. Familiarity with IT solutions such as Equitrac, Ecopy, or Papercut, which enhance operational efficiency and effectiveness, is also an advantage.
What We Offer
- Salary: £35,000 - £42,000 per annum depending on experience
- 40 days paid holiday annually
- Untaken annual leave will automatically roll over to the following year
- Opportunity to join partnerships scheme and become eligible to receive a share in the profit of the business
- Fuel card for business mileage
Mandatory Skills
- 4+ years of experience in printer maintenance and repair
- Knowledge of basic networking
- Computer and analytical skills
- Excellent customer service and communication skills
- Ability to problem solve and think independently
- Mechanical and electrical aptitude
- Cloud print software management experience
- Document management software experience (e.g. Uniflow) would be an advantage
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