Customer Service Representative
1 month ago
Pertemps Network Group is seeking a Customer Solutions Agent to join their busy team. As a key member of the team, you will be responsible for providing exceptional customer service and support to clients.
Key Responsibilities:- Provide timely and effective customer service via phone and other communication channels
- Navigate various systems to resolve customer queries and issues
- Work collaboratively with the team to achieve business objectives
- Develop and maintain strong relationships with clients
- A competitive salary of £23,500 per annum
- The opportunity to earn up to £300 bonus per month
- Hybrid working arrangement, with 3 days in the Kilmarnock office and 2 days working from home
- 28 days holiday entitlement, increasing to 31 days after 5 years
- Pension scheme with 5% employee and minimum 4% employer contributions
- Life Assurance with 3 x annual salary
- Free medical, dental, and optical healthcare cash plan
- Strong customer service experience
- Available to work Monday to Friday and occasional Saturday shifts
- Strong computer skills
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