Accident Repair Specialist

2 days ago


Bilston, Wolverhampton, United Kingdom Austin Fraser Full time
Job Title: Accident Repair Specialist

We are seeking an experienced Accident Repair Specialist to join our team at Austin Fraser. In this critical role, you will produce accurate invoices and estimates to meet all required SLAs.

Responsibilities:
  • Maintain effective control of estimating costs in line with partner objectives.
  • Support each site to ensure smooth operation and high customer service.
  • Carry out initial parts assessments to reduce key-to-key and lifecycle times.
  • Ensure all repair methodology aligns with BS10125 standards.
  • Comply with management directives.
  • Identify non-compliant cases and lost profit cases.
  • Support quality of repair complaints.
  • Handle total loss cases as applicable to SLA requirements.
Skills and Qualifications:
  1. Technical expertise in body and paint repair in the retail industry.
  2. Technical and estimating experience.
  3. ATA accreditation if required.
  4. Estimating system knowledge (Audatex, Glassmatix).
  5. E-scribe, Glass's evaluator, Ezi methods, or other knowledge.
  6. Negotiation skills.
  7. Audatex Gold training.
  8. Team player with a can-do attitude.
  9. Cultural and organisational knowledge.
  10. Vehicle legislation, consumer legislation, and trade practice knowledge.
Salary:

The base salary for this role is £45,000, with potential bonus additions.

How to Apply:

Submit your full CV to us quoting job reference ST1611.

We will contact suitable candidates before proceeding with their application.



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