Night Operations Coordinator
4 weeks ago
As a Night Porter at Loughview Leisure, you will be the first point of contact for our guests, setting the tone for their stay. Your warm and welcoming demeanor will ensure a seamless experience, making you an integral part of our team.
We are seeking a highly organized and efficient individual to manage the front desk, handle guest queries, and maintain a clean and safe environment. If you have a passion for delivering exceptional customer service and are able to work effectively under pressure, we encourage you to apply.
Key Responsibilities:
- Manage the front desk, including cash handling and reconciliation
- Provide exceptional customer service, responding to guest queries and resolving issues promptly
- Ensure the hotel lobby and reception area are clean and well-maintained
- Collaborate with the night team to maintain a safe and secure environment
- Set up functions and breakfast for the following day
Requirements:
- 6 months experience in a customer-facing role
- Clean driving license
- Excellent organizational skills and ability to work under pressure
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