Store Supervisor
1 month ago
We are seeking an experienced Customer Service Manager to join our team at The White Company. In this role, you will be responsible for supervising a team of sales assistants to ensure that customers receive an exceptional level of service.
You will work closely with the management team to maximize profit while maintaining the brand image. This includes driving sales on the shop floor in the absence of senior management, optimizing sales and customer service at all times.
Key Responsibilities- Supervise the training, development, and motivation of staff
- Ensure that the team is dealing with all customer queries and complaints in a timely and efficient manner
- Awareness and supervision of the store presentation
- Ensure all administrative procedures are performed
- Responsibility for holding keys to the store
- A competitive salary of £25,000 - £30,000 per annum
- 50% discount on our products
- 23 days holiday rising to 25 during service
- In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually
- Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle
- Automatic enrolment into the Group Personal Pension scheme
- Following successful probationary completion, you'll be covered by our life assurance plan
- Social - Christmas party/social events throughout the year
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