Senior Legal Operations Manager

3 weeks ago


London, Greater London, United Kingdom YouLend Full time
About Us

YouLend is a cutting-edge global embedded financing platform for e-commerce sites, tech companies, and payment services providers. Our software enables partners to offer flexible financing products, in their branding, to merchants worldwide. With AI-driven credit risk assessment, we provide fast, affordable funding to SMEs and merchants.

We envision a future where customer-oriented tech companies deliver financial services by embedding financing in customer journeys. We're building the solutions that will power this future.

Our Team:

  • Award-Winning In-House Team: Our legal team won 'In-House Banking & Financial Services Team of the Year' at The Lawyer Awards, showcasing our commitment to excellence.
  • Award-Winning Workplace: YouLend has been recognized as one of the 'Best Places to Work 2024' by the Sunday Times for being supportive, diverse, and rewarding.
  • Award-Winning Fintech: YouLend is a 'Top 250 Fintech Worldwide' company according to CNBC.
The Role

We seek an experienced Senior Legal Operations Manager/Legal Process Transformation Lead to join our growing legal and compliance team. This role will focus on optimizing and transforming legal functions through technology, automation, and process improvement. You'll work closely with stakeholders to ensure seamless integration of Jira and Juro into daily operations.

Key Responsibilities

Legal Tech Implementation

  • Lead the evaluation, selection, and implementation of existing and new legal tools to improve workflows and drive efficiency.
  • Collaborate with IT, legal, and compliance teams to integrate new technologies, including Juro for contract management and Jira for service desk and work management.

Process Automation & Workflow Management

  • Design, implement, and maintain automated processes for legal tasks, including checklists, workflows, and reporting.
  • Enhance Jira as a service desk and work management tool to streamline task allocation and monitor progress.
  • Develop SLAs in Jira to track timely resolution of legal requests.
  • Identify opportunities to optimize workflows and reduce manual intervention.

Legal Metrics & Reporting

  • Create and track KPIs and metrics measuring legal workload, efficiency, and performance.
  • Develop dashboards and reports for legal leadership to provide insights into ongoing projects and performance.
  • Use data analysis to assess legal workload, identify bottlenecks, and recommend improvements.
Requirements
  • 3+ years of experience in legal operations or project management, preferably in fintech or tech-driven environments.
  • Strong knowledge of Jira and its applications in service desk and work management.
  • Data-driven mindset and ability to track and report on legal metrics.
  • Experience with implementing legal tech tools and monitoring benefits and risks would be beneficial.
  • Familiarity with knowledge management systems and maintaining legal documentation.
Salary

£60,000 - £80,000 per annum, depending on experience.

This role offers an exciting opportunity to contribute to legal operations in a fast-paced, innovative fintech environment. If you have expertise in legal operations and process transformation, we encourage you to apply.


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