Senior Clinical Operations Manager

4 weeks ago


Uttoxeter, Staffordshire, United Kingdom Serco Plc Full time

Job Title: Senior Clinical Operations Manager

Job Summary:

Are you an experienced Clinician seeking a new challenge and a change in career direction? We are looking for a Senior Clinical Operations Manager to lead the clinical operations ensuring the effective delivery of this psychotherapeutically informed treatment model, aimed at reducing reoffending, particularly in individuals with the most complex needs.

Key Responsibilities:

  1. Lead and manage senior clinicians, ensuring delivery of high-quality therapeutic interventions aligned with the principles of Therapeutic Communities (TC) and pathways to reduce reoffending.
  2. Foster a culture of continuous learning and professional development within the Therapeutic Community.
  3. Ensure compliance with standards set by HMPPS, CSAAP, and audit requirements of the Community of Communities.
  4. Provide supervision, mentorship, and leadership to senior clinical staff, promoting continuous professional development (CPD) and training.
  5. Monitor and ensure clinical activities meet legal, ethical, and quality standards, while delivering on key performance targets.
  6. Work with the Prison Director and the Director of Psychological Services, Justice to develop strategies for the TC's continuous improvement, innovation and to ensure service excellence.
  7. Oversee governance activities, clinical audits, and the implementation of quality improvement plans to maintain the integrity of therapeutic treatments.

What We Offer:

  1. A competitive base salary.
  2. Bonus potential of up to 20%.
  3. A company car or car allowance.
  4. Matched pension of 6%.
  5. Private medical.


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