Experience Manager for Resident Experience

4 weeks ago


Manchester, United Kingdom Anthem Management Full time

ROLE OVERVIEW

Job Title: Resident Experience Manager

Reporting to: Community Manager

Property: Cortland at Colliers Yard

# Of Units: 559

Amenities: Lounges, Dining, Meeting Rooms, Gym, Courtyard, and Bookable Suites

COMPANY OVERVIEW

At Cortland, you map the story of your success. We don't adhere to the status quo; we love outside ideas and are passionate about our residents' success.

Responsibilities

1. Resident Experience

Provide exceptional resident experiences by delivering engaging activities, events, and services.

2. Community Building

1. Foster a sense of community among residents through social events, volunteer opportunities, and social media groups.

2. Collaborate with the community manager to develop and implement community programs and events.

3. Analyze resident feedback and satisfaction surveys to identify areas for improvement.

Salary: $62,400 - $80,500 per year, depending on experience.

Job Requirements

1. Education: Bachelor's degree in Hospitality, Marketing, or related field.

2. Experience: 2+ years of experience in resident experience, community management, or related field.

3. Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.

Benefits

1. Competitive Salary

2. Health, Dental, and Vision Insurance

3. 401(k) Matching Program

4. Paid Time Off

5. Professional Development Opportunities


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