Sales Representative

4 weeks ago


Preston, United Kingdom MATRIX PERSONNEL GROUP LTD Full time
About the Role:

As a proactive and driven Internal Sales Representative, you will play a vital part in promoting and selling products to potential customers, while delivering exceptional service that fosters client loyalty.

Key Responsibilities:

• Engage with Prospects: Communicate regularly with potential and existing clients through phone calls and emails, establishing and nurturing relationships.
• Handle Enquiries: Respond promptly to new business enquiries, managing each from initial contact through to the first order with professionalism and efficiency.
• Due Diligence: Conduct thorough due diligence on new enquiries to identify and address any potential issues before proceeding.
• Update Clients: Ensure that both new and existing clients are fully informed about our comprehensive range of products, schemes, and offers.
• Report and Analyse: Assist the Sales & Customer Experience Manager with sales reports and new business analyses using CRM systems and Excel.
• Meet Targets: Achieve daily and weekly targets for outbound calls and follow-up activities.
• Generate Leads: Identify and pursue new sales opportunities through both inbound lead follow-up and proactive outbound activities.

Support Responsibilities:

• Manage Calls: Handle incoming phone calls, addressing queries and providing support as needed.
• Organise Marketing Materials: Coordinate the distribution of marketing materials, such as samples, brochures, and merchandise, ensuring timely delivery.
• Assist with Training: Help organise and facilitate customer training sessions as required.
• Scheme Support: Assist the Scheme Administrator with the company's installer schemes.
• Customer Service: Address any customer service issues that arise, providing solutions and maintaining high levels of satisfaction.

What the Company Offers:

• Competitive Salary: £24,000 - £26,500 per annum, with additional bonus opportunities.
• Professional Development: Clear pathways for career growth and development within the company.
• Supportive Environment: A collaborative and dynamic work environment that values your contribution.
• Benefits Package: Company events, cycle to work scheme, health & wellbeing programme, on-site parking.

Experience & Skills:

• Experience Required: At least 1 year of experience in a sales role.
• Preferred Qualifications: A valid driving licence.
• Skills Needed: Excellent communication, organisational, and multitasking abilities, with proficiency in CRM systems and Microsoft Office Suite.

Work Location:

On-site

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