Senior Sales Associate, New Bond Street
2 weeks ago
At Jimmy Choo, we are seeking a highly skilled Boutique Sales Professional to join our team.
This role is ideal for individuals with a passion for luxury goods and exceptional customer service skills. As a Senior Sales Associate, you will be responsible for delivering exceptional client experiences through client engagement and deputizing alongside the store management team.
You will have a demonstrable success gained as a Senior Sales Associate/VIC client relationship specialist and have knowledge and understanding of the luxury market, customer service, and fashion.
The ideal candidate will be enthusiastic, self-confident, and self-motivated with a strong understanding of the luxury market and a passion for delivering exceptional customer experiences.
As a member of our team, you will have access to a range of benefits, including 33 days of holidays, products allowance and discount, birthday day off, private healthcare, and exclusive employee sales.
We are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference.
Key Responsibilities:
- Support the Management Team with managing the day-to-day operations.
- As a Senior Sales VIC client expert you will demonstrate a constant awareness and strive to achieve key performance indicators and targets.
- Engage with VIC clients through storytelling and ensuring great customer service.
- Support with Jimmy Choo VIC client engagement events
- Maintain your own client database as well as engage and build relationships with new clients, ensuring repeat visits and customer loyalty.
- Ensure merchandise presentation reflects VM standards and the general cleanliness of the boutique.
- As a Senior Sales you will also support resolving customer complaints by investigating problems and sharing solutions with the store management.
- Play an active role in replenishing stock according to company procedures and policies.
- Participate and support the team in stock takes as well as store administration, stock management and visual merchandising.
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