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Administrative Support Specialist

2 months ago

Nottingham, Nottingham, United Kingdom Williams Lea Limited Full time
Job Title: Multi-Services Assistant

Williams Lea Limited is seeking a highly organized and detail-oriented Multi-Services Assistant to join our team.

Job Summary:

The Multi-Services Assistant will be responsible for providing exceptional support to our clients by performing a variety of administrative tasks, including filing, document management, and mail processing. This role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.

Key Responsibilities:
  • Deliver an exceptional electronic and hard copy file management service
  • Return or add documents to existing client files
  • Work with the practice management system to log and record documents
  • Filing and file housekeeping
  • Understanding and processing of principle documents
  • Maintain all filing and work areas in a tidy and orderly manner
  • Collect file and documents from client areas and return files to shelves
  • Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
  • Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
  • Follow all stock and consumable procedures. Replenish copiers with all consumables
  • Prioritise jobs and run them to meet customer requirements and deadlines
  • Provide photocopying, scanning, and printing as per customer instructions
  • Collect and complete any information required for billing or client charge back data
  • Ensure that job requests are tracked on system properly before beginning new request
  • Understand and comply with Floor support corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
  • Binding final form documents
  • Extensive computer and data related tasks
  • Usage of internal and external portals/systems
  • Deal with any customer enquires in a prompt and efficient manner
  • Accept requests for Williams Lea work, notifying customers of estimated completion time as appropriate and in line with service level agreements
Requirements:
  • Experience in administration and document production
  • Computer literacy
  • Can-do attitude
What We Offer:

Williams Lea Limited offers a competitive salary and benefits package, including private medical insurance, life insurance, company pension, and corporate eye care. We also offer additional benefits such as dental insurance, gym membership, charity donations, employee offers, retail vouchers, and season ticket loan on a salary sacrifice basis.

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that due to the high volume of responses received for this role, we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.