IT Support Specialist

1 week ago


Bristol, Bristol, United Kingdom Healix Full time

We are seeking a skilled IT User Support Analyst to join our team in Bristol. As the primary point of contact for IT issues in the office, you will be responsible for the smooth operation of our IT systems. Your role will involve regular communication with staff, the IT Infrastructure team, and other stakeholders.

  • Excellent written and spoken English
  • 4+ years of user support and infrastructure experience
  • Windows Server domain administration
  • Microsoft 365
  • PC setup and configuration
  • Active Directory and Group Policies
  • Firewall configuration
  • Cloud technologies (AWS, Azure)
  • Microsoft Intune

Desirable qualifications include ITIL v4 Foundation and experience with 1st and 2nd line IT support.

Key Responsibilities

  • Day-to-day management of internal hardware and systems
  • Monitoring of group systems and escalated incidents
  • Administration of company systems (Windows 10/11/Windows Server/VMWare/Linux), network, firewall, backup solutions, AWS, Azure, Microsoft 365
  • Liaising with hardware, software, and service suppliers

Company Culture

We strive to maintain a friendly and dynamic company culture, offering opportunities for career development and growth. Our employees are given direct responsibility and the opportunity to develop and grow while working on challenging and worthwhile projects in a rewarding and supportive environment.

We offer a range of benefits, including health insurance, vacation, paid time off, retirement plan, office perks, employee development programs, employee discounts, gym membership or wellness programs, opportunity to travel, casual dress, cycle to work, open office, and competitive salary.



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