Healthcare Sector Account Manager

4 days ago


Birmingham, Birmingham, United Kingdom Ice Recruitment Limited Full time
Job Opportunity

Client Director - Healthcare Sector

We are seeking a seasoned professional to lead our prestigious and highly lucrative healthcare account.

The Role

  • Strengthen Relationships: Build and nurture strong, trusted partnerships with key stakeholders in the healthcare sector.
  • Troubleshoot: Address challenges with confidence, delivering swift and effective solutions to maintain service excellence.
  • Drive Growth: Identify and pursue opportunities to expand account value by introducing innovative LAN, WAN, connectivity, and managed service solutions.
  • Secure Renewal: Ensure account retention by managing the two-year renewal process, cementing long-term client satisfaction and trust.

Key Responsibilities

  • Act as the primary point of contact for the healthcare account, providing exceptional client management.
  • Collaborate with technical and operational teams to ensure seamless service delivery.
  • Develop and execute strategies to expand the account's portfolio of services.
  • Monitor account performance, address issues proactively, and ensure customer satisfaction.
  • Regularly visit client sites across the UK, maintaining a visible presence and strong connection with stakeholders.

What We're Looking For

To succeed in this role, you'll need to be a proactive, relationship-driven professional with:

  • Proven experience managing large, high-value accounts in the IT or telecoms sector.
  • Strong expertise in selling LAN, WAN, connectivity, and managed services.
  • Exceptional relationship-building skills and a customer-first mindset.
  • Demonstrated ability to troubleshoot and deliver innovative solutions under pressure.
  • A strategic approach to account management with a focus on long-term growth and retention.
  • Flexibility to travel for onsite visits and the ability to work effectively from home.

What We Offer

  • Competitive salary and bonus structure, estimated at £150,000-£180,000 per annum.
  • Flexible working environment with remote opportunities.
  • Access to cutting-edge technologies and solutions to support your success.
  • The chance to make a significant impact on a marquee account in the healthcare industry.


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