Healthcare Sector Account Manager
4 days ago
Client Director - Healthcare Sector
We are seeking a seasoned professional to lead our prestigious and highly lucrative healthcare account.
The Role
- Strengthen Relationships: Build and nurture strong, trusted partnerships with key stakeholders in the healthcare sector.
- Troubleshoot: Address challenges with confidence, delivering swift and effective solutions to maintain service excellence.
- Drive Growth: Identify and pursue opportunities to expand account value by introducing innovative LAN, WAN, connectivity, and managed service solutions.
- Secure Renewal: Ensure account retention by managing the two-year renewal process, cementing long-term client satisfaction and trust.
Key Responsibilities
- Act as the primary point of contact for the healthcare account, providing exceptional client management.
- Collaborate with technical and operational teams to ensure seamless service delivery.
- Develop and execute strategies to expand the account's portfolio of services.
- Monitor account performance, address issues proactively, and ensure customer satisfaction.
- Regularly visit client sites across the UK, maintaining a visible presence and strong connection with stakeholders.
What We're Looking For
To succeed in this role, you'll need to be a proactive, relationship-driven professional with:
- Proven experience managing large, high-value accounts in the IT or telecoms sector.
- Strong expertise in selling LAN, WAN, connectivity, and managed services.
- Exceptional relationship-building skills and a customer-first mindset.
- Demonstrated ability to troubleshoot and deliver innovative solutions under pressure.
- A strategic approach to account management with a focus on long-term growth and retention.
- Flexibility to travel for onsite visits and the ability to work effectively from home.
What We Offer
- Competitive salary and bonus structure, estimated at £150,000-£180,000 per annum.
- Flexible working environment with remote opportunities.
- Access to cutting-edge technologies and solutions to support your success.
- The chance to make a significant impact on a marquee account in the healthcare industry.
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