Customer Service Representative

2 days ago


Leyland, Lancashire, United Kingdom Getting In Limited Full time
Customer Services Apprentice (Revenues & Benefits)

We are seeking a dedicated individual to join our team as a Customer Service Representative. In this role, you will be responsible for processing Housing Benefit and Council Tax Support claims.

Our mission at South Ribble Council is to provide a first-class service and improve the quality of life for our communities. As a key member of our team, you will play a crucial role in delivering excellent services and developing customer care skills.

The successful candidate will have the opportunity to work closely with colleagues to assist with Council Tax, National Non-Domestic Rates, and Sundry Debts collection. You will also respond to customer enquiries at the first point of contact, providing a high level of customer satisfaction.

The estimated salary for this position is £18,000 - £22,000 per annum, depending on experience. This is a fantastic opportunity for individuals looking to start their career in customer service or housing benefits.



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