Airport Sales and Customer Service Representative

1 week ago


Bristol, Bristol, United Kingdom WHSmith Full time
Key Responsibilities

As an Airport Sales and Customer Service Representative, you will be responsible for delivering exceptional customer service to all our customers.

You will carry out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.

You will meet high standards of display and visual merchandising helping customers find what they're looking for easily.

You will be part of a team and support colleagues.

We are seeking a highly motivated individual who is passionate about providing excellent customer service and can work effectively in a fast-paced environment.

About Us

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations, and motorway services.

Our aim is simple: to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech.

We have created great partnerships with the likes of M&S and Costa Coffee, 'broadening our offering' to our customers throughout the UK.

We are proud to be an inclusive employer, welcoming colleagues to feel welcome, and free to be themselves with us.

Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service.
  • Excellent communication skills, both written and verbal.
  • The ability to work independently and as part of a team.
  • Motivation to achieve fantastic results and standards.
Benefits

As a WHSmith colleague, you will enjoy a range of benefits, including:

  • A competitive salary up to £28,000 per annum.
  • A comprehensive pension scheme.
  • Paid annual leave.
  • Employee discounts.
  • An Employee Assistance Programme to support your wellbeing.


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