Residential Liaison Officer

3 days ago


Yeovil, Somerset, United Kingdom Stonewater Full time

We are seeking a Residential Liaison Officer to join our Neighbourhood team, providing an exceptional customer service and putting customers at the heart of everything they do.

In this role, you will work closely with customers and stakeholders to resolve queries that affect the management of our communities, such as waste and nuisance in communal areas. You will also identify and manage community projects to enhance the lives of our customers.

The ideal candidate will have:

  • Proven experience in Housing / Community Development.
  • A strong customer focus.
  • High level communication skills, demonstrating an ability to positively influence and negotiate outcomes.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Estimated salary range: £29,500 - £33,500 per annum.

About Our Mission:

At Stonewater, our mission is to provide quality homes and services for people whose needs are not met by the open market. We serve over 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale.

Our goal is to build resilient, healthy, happy communities, and we are committed to achieving this through our Neighbourhood teams, like yours.

Benefits include:

  • Flexible working arrangements.
  • Ongoing training and development opportunities.
  • A supportive and inclusive workplace culture.


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