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Cafe Operations Manager

1 month ago

Chester, Cheshire, United Kingdom The University of Manchester Full time
Cafe Team Leader Job Description

We are seeking a highly motivated and experienced Cafe Team Leader to join our team at The University of Manchester's Jodrell Bank Centre for Engagement. The successful candidate will play a vital role in the day-to-day running of our retail cafes, ensuring a consistent and customer-focused catering offer that promotes a positive visitor experience.

Key Responsibilities:

  • Support the delivery of a high-quality catering offer, promoting a positive visitor experience at all times
  • Actively support the supervisor in mentoring and guiding colleagues for appropriate service standards
  • Assist with food preparation, stock control, and storage
  • Ensure that areas are well presented, and maintain a clean, tidy, welcoming, safe, and hygienic environment at all times

Requirements:

  • Experience of working in a cafe environment
  • Food hygiene and allergen qualifications
  • Significant understanding of health and safety relevant to working in a cafe
  • Excellent customer service and communication skills
  • Good team worker, reliable, and flexible

What We Offer:

  • Fantastic market-leading pension scheme
  • Excellent employee health and wellbeing services
  • Exceptional starting annual leave entitlement, plus bank holidays
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers

The University of Manchester values a diverse workforce and welcomes applications from all sections of the community. We are an equal opportunities employer and welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation, and transgender status. All appointments are made on merit.