Senior Network Engineer

7 days ago


Leamington Spa, Warwickshire, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time
Job Description

We are seeking an experienced NMC Engineer to join our team, playing a crucial part in managing our strategic network and ensuring seamless service handovers. Key responsibilities include troubleshooting, resolving issues, and maintaining strong communication with customers and internal/external stakeholders.

The successful candidate will work to meet 99.99% network availability and manage customer incidents and faults within agreed SLAs. This involves working to customer SLAs and managing their expectations, providing a single point of contact and managing escalations.

The ideal candidate will have a proven track record of successfully prioritising simultaneous activities within SLAs and complex delivery of multiple teams and interfaces. A self-motivating individual with excellent communication skills, PC literacy and competence with Word/Excel/Visio/MS Project is required.

Salary: £60,000 - £80,000 per annum.



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