AI Chat Content Specialist
1 month ago
Job Summary
Likewize Support is seeking a skilled AI Chat Content Specialist to join our Digital Delivery team. As a key member of our team, you will be responsible for creating high-quality content for our chatbot application, ensuring that customer queries are resolved efficiently and effectively.
Key Responsibilities
- Develop and maintain a comprehensive knowledge bank of customer queries and responses
- Collaborate with cross-functional teams to identify emerging trends and areas for improvement
- Design and implement effective content strategies to drive customer satisfaction and loyalty
- Stay up-to-date with industry developments and best practices in content creation and delivery
- Provide regular updates to stakeholders on content performance and areas for improvement
Requirements
- Proven experience in content creation and management
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Knowledge of content management systems and workflow management tools
What We Offer
Likewize Support offers a competitive compensation and benefits package, as well as opportunities for professional growth and development. If you are a creative and detail-oriented individual with a passion for content creation, we encourage you to apply for this exciting opportunity.
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Bristol, Bristol, United Kingdom Likewize Full timeAbout LikewizeLikewize is a leading tech protection and support company dedicated to resolving over 250 million tech problems each year.We are committed to delivering innovative solutions and exceptional service to our clients/customers.Job SummaryThis role requires a content specialist to create content for a chatbot application in order to resolve customer...
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