Operations Coordinator

18 hours ago


Rugby, United Kingdom Manpower UK Ltd Full time

Job Description:

We are seeking an Operations Coordinator to join our team in Rugby, UK. As a key member of our operations team, you will be responsible for ensuring smooth and efficient customer demonstrations, overseeing calibration processes, and managing first-line support for both Applications and Service teams.

About the Role:

You will play a vital role in ensuring the successful execution of customer demonstrations, calibration processes, and first-line support for both Applications and Service teams. You will work closely with account managers, engineers, and customers to ensure that all tasks are completed promptly and to the highest standards.

Key Responsibilities:

  • Manage customer demonstration requests and coordinate with engineers to ensure timely delivery
  • Oversight of the entire calibration process, including monitoring due dates, generating quotations, and liaising with customers for scheduling and invoicing
  • First-line support for both Applications and Service teams, working closely with account managers, engineers, and customers to ensure that all tasks are completed promptly and to the highest standards

Requirements:

  • A strong focus on organisation and detail, with the ability to manage multiple priorities
  • Experience in customer service or technical support, preferably within a technical environment
  • Excellent communication skills with a passion for providing solutions to customers

Benefits:

  • Competitive salary with performance-based bonuses
  • Comprehensive company benefits package
  • Excellent career development opportunities


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