IT Infrastructure Specialist

2 weeks ago


London, Greater London, United Kingdom Telefonica Tech Full time
Job Overview

Telefonica Tech is seeking a highly skilled Senior Internal IT Engineer to join its busy team in London. The ideal candidate will be responsible for ensuring the operational resilience of key business applications, hardware solutions, and virtual environments. This role offers a great opportunity to work with a wide range of technologies and adapt to changing responsibilities and duties.

Key Responsibilities:
  • Ensure continued performance and resilience in key IT platforms around the business.
  • Occasionally assist the helpdesk during busy periods to maintain SLA's.
  • Maintain user accounts in Active Directory, Office 365, Exchange.
  • Build, service, and troubleshoot laptops, desktops, and virtual servers where needed.
  • Assist with infrastructure planning and projects, including networking, switching, or wireless initiatives.
  • Ensure systems are kept up-to-date and maintained in line with best practice.
  • Coordinate with 3rd party vendors to support systems.
  • Follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and management priorities.
  • Evaluate and implement appropriate technologies where necessary.
  • Support onsite meeting room equipment, WiFi, and printing.
  • Identify improvements and cost-saving opportunities and explore new technologies beneficial to the department and business.


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