Desktop Support Expert

2 days ago


Greater Manchester, United Kingdom Salt Digital Recruitment Full time
Company Overview: Salt Digital Recruitment is a leading recruitment agency specializing in IT and digital roles. We are committed to helping our clients find the best talent in the industry.

Job Description: We are seeking an experienced Desktop Support Expert to join our busy service desk team in Manchester. The successful candidate will be responsible for providing expert technical support and guidance to 700-800 users, 3 days a week.

The ideal candidate will have a strong background in ITIL processes, including configuration, incident, problem, and change management. They will also have experience with managing incidents and problems within SLAs, and effective communication and negotiation skills to manage customer expectations.

A competitive estimated salary for this role is £45,000 - £55,000 per annum, depending on experience. If you are a motivated and organized individual with a passion for delivering exceptional IT support, please apply now.

The company offers a range of benefits, including flexible working arrangements, professional development opportunities, and a dynamic work environment.

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