Data Insights Director
22 hours ago
The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK.
This is a fantastic time to be joining the business with opportunities for career progression.
Company Overview:
We are a leading provider of commercial kitchen solutions in the UK.
We offer a range of services including design, installation, and maintenance.
We have a large team of professional maintenance engineers and a strong commitment to customer satisfaction.
Job Overview:
The Analytics Operations Manager will lead the development of business-critical dashboards and reports focused on field service operations.
This includes driving the analysis of key performance indicators, service-level agreements, time on site, and first-time fix metrics.
Overseeing a team of analysts, you will ensure the quality and accuracy of field service reporting, provide actionable insights to stakeholders, and foster a culture of best practices and continuous improvement.
Key Responsibilities:
- Dashboard development / technical hands-on: Building new reports for the business, supporting data modeling, and completing.
- Lead a team of analysts, and provide guidance and performance feedback to help the team support the business.
- Serve as the primary point of contact for internal stakeholders, providing regular updates on dashboard development and data issues.
- Ensure reports are built in efficient and effective manners, and establish best practices to allow self-service reporting.
- Proactively identify opportunities to improve processes and tools, actively drive changes to enhance efficiency.
- Contribute to team development of dashboards (hands-on element of role with the expectation of building reports, supporting data modeling, etc)
Salary: £80,000 - £110,000 per annum, based on experience.
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