Data Insights Director

22 hours ago


Nottingham, Nottingham, United Kingdom The Airedale Group Full time

The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK.

This is a fantastic time to be joining the business with opportunities for career progression.

Company Overview:

We are a leading provider of commercial kitchen solutions in the UK.

We offer a range of services including design, installation, and maintenance.

We have a large team of professional maintenance engineers and a strong commitment to customer satisfaction.

Job Overview:

The Analytics Operations Manager will lead the development of business-critical dashboards and reports focused on field service operations.

This includes driving the analysis of key performance indicators, service-level agreements, time on site, and first-time fix metrics.

Overseeing a team of analysts, you will ensure the quality and accuracy of field service reporting, provide actionable insights to stakeholders, and foster a culture of best practices and continuous improvement.

Key Responsibilities:

  • Dashboard development / technical hands-on: Building new reports for the business, supporting data modeling, and completing.
  • Lead a team of analysts, and provide guidance and performance feedback to help the team support the business.
  • Serve as the primary point of contact for internal stakeholders, providing regular updates on dashboard development and data issues.
  • Ensure reports are built in efficient and effective manners, and establish best practices to allow self-service reporting.
  • Proactively identify opportunities to improve processes and tools, actively drive changes to enhance efficiency.
  • Contribute to team development of dashboards (hands-on element of role with the expectation of building reports, supporting data modeling, etc)

Salary: £80,000 - £110,000 per annum, based on experience.



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