Automotive Damage Evaluator
3 days ago
Location: Mildenhall, UK
About the RoleWe are seeking an experienced Automotive Damage Evaluator to join our team at Activate Group Limited. The ideal candidate will have a strong understanding of vehicle damage assessment and be able to work effectively in a fast-paced body shop environment.
Responsibilities- Assess and evaluate vehicle damage to determine repair requirements.
- Work closely with Bodyshop Managers to ensure efficient workflow and maximize profitability.
- Develop and maintain effective capacity planning processes to meet customer service level agreements (SLAs) and site key performance indicators (KPIs).
- Manage customer complaints and provide comprehensive explanations for warranty claims.
To be successful in this role, you will need:
- A strong background in vehicle damage assessment or a related field.
- Excellent communication and interpersonal skills.
- The ability to work effectively in a team environment.
- A basic salary of approximately £40,000 per annum, plus bonus opportunities and great benefits.
Activate Group Limited is a leading provider of accident repair services, working with some of the UK's largest fleets and insurance companies. We offer a competitive package including a generous holiday allowance, annual performance bonus, and opportunities for career progression.
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