High-End Booking Coordinator

18 hours ago


Leatherhead, Surrey, United Kingdom Beaverbrook Full time
Role Summary
Beverlybrook Estate seeks a highly skilled High-End Booking Coordinator to join our Reservations team. As a key member of the department, you will be responsible for creating memorable experiences for our discerning guests. Your primary objective will be to provide a luxury service, ensuring each guest's stay is tailored to their individual needs and preferences.

Key Responsibilities:
  • Sell and upsell bedrooms, dining experiences, and packages to maximise room revenue.
  • Collaborate with colleagues across both properties to deliver seamless guest experiences.
  • Utilise your exceptional customer service skills to exceed guest expectations.

Requirements:
  • Excellent communication skills with a professional telephone manner.
  • Impeccable attention to detail and computer literacy.
  • Able to work independently and as part of a team.

Salary and Benefits:
Beverlybrook Estate offers a competitive salary of up to £25,000 per annum, plus commission and service charge. You will also enjoy a range of benefits, including:
  • Competitive salary and bonuses.
  • Discounts on retail, gym memberships, cinema tickets, and more through our Hospitality Rewards App.
  • Personal development support and opportunities for growth.

Shift Pattern:
The Reservations team works 5 days out of 7, including weekends, with shifts typically consisting of 07:00-15:30, 09:00 - 17:30, 11:30-20:00 or 13:30-22:00.

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