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Assembly Line Test Engineer

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Brellis Recruitment Full time

About the Role:

We are seeking a skilled Assembly Line Test Engineer to join our team at Brellis Recruitment. As a key member of our technical support team, you will play a crucial role in providing expert technical support, training, and repairs to our clients.

Key Responsibilities:

  • Provide comprehensive training on devices, both on-site and remotely, to ensure seamless product adoption.
  • Manage and organize training sessions, maintaining accurate participant records and ensuring efficient delivery.
  • Perform complex repairs and servicing on products, including fault finding and component-level repairs, to meet company standards.
  • Ensure service and repair processes are optimized for maximum efficiency and customer satisfaction.
  • Handle customer inquiries, providing technical support and resolving issues in a timely and professional manner.
  • Maintain and monitor loan equipment, ensuring it is ready for use and meeting company requirements.
  • Collaborate with internal teams on technical issues and participate in regular service meetings to drive continuous improvement.
  • Complete necessary administrative tasks using company systems, ensuring accurate and timely record-keeping.

Requirements:

  • At least 3 years of experience in a similar service or repair role, with a proven track record of success.
  • Strong problem-solving skills and attention to detail, with the ability to diagnose and repair complex issues.
  • Excellent communication skills, with a customer-focused approach and ability to work effectively with internal teams.
  • Technical ability to diagnose and repair at a component level, with training and certification.
  • Proficient in using computer systems for service and repair records, with experience in a regulated industry a plus.
  • UK driving license required for travel to client sites.