Housing Services Manager

2 days ago


Birmingham, Birmingham, United Kingdom Karter Thomas Ltd Full time

About Us

Karter Thomas Ltd is a charity based in Birmingham, dedicated to providing services for older people.

We are seeking a skilled Housing Services Manager to join our team on a permanent full-time basis.

This role will involve working 35 hours per week, Monday to Friday, with a salary of £21,840 per annum, rising to £24,000 in April.

Key Responsibilities
  1. Tenant Support: Manage supported housing services for older tenants, ensuring high occupancy and quality service delivery.
  2. Communication: Communicate effectively with teams to maintain consistent service across all schemes.
  3. Social Environment: Support tenants in fostering a sustainable and inclusive community environment.
  4. Maintenance Management: Administer building maintenance and management according to organizational policies.
  5. Support Planning: Assist tenants with support planning to maintain independent living.
  6. Rent Account Guidance: Provide rent account guidance and benefits advice.
  7. Tenant Needs Assessment: Identify and address tenant support needs by creating and reviewing support plans.
  8. Welfare Checks: Conduct regular welfare checks and provide emergency support when needed.


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