Aerospace Technical Support Specialist
1 month ago
At Standard Aero, we're committed to providing a clean and safe work environment where you can grow your career with integrity. As an Aerospace Technical Support Engineer, you'll play a crucial role in ensuring the efficient operation of our workshop processes and delivering high-quality engineering support services to our customers.
Key Responsibilities:- Develop and maintain detailed work instructions for the repair and overhaul of gas turbine engines and structural Nacelles, ensuring compliance with regulations and customer requirements.
- Manage work and inspection packages within our Enterprise Planning Resource (ERP) system.
- Collaborate with manufacturers to resolve technical problems and provide expert advice to customers.
- Support performance engineers with test performance analysis and troubleshooting.
- Review and implement Airworthiness Directives, Service Bulletins, and changes to approved Source Information.
- Interpret and clarify instructions for continued airworthiness.
- Conduct Material Review Board activities to control product cost and quality.
- Develop and maintain unit build standards and engineering bills of materials.
- Provide technical support and advice to customers, including reports on product serviceability, repair summaries, warranty, and failure analysis.
- Support the implementation of authorized repair schemes.
- Manage parts master data within our ERP system.
- Collaborate with logistics to ensure accurate part configuration management.
- Contribute to continuous improvement activities within the business.
- Ensure non-conforming products and processes are addressed in line with company timelines.
- Adhere to our Quality Management System (QMS), Safety Management System (SMS), Environmental Management System (EMS), and associated business manuals.
- Recognized Aerospace Engineering qualification.
- Experience in an aerospace repair organization.
- Awareness of aerospace industry regulations and requirements.
- Strong planning, organizational, analytical, decision-making, oral, and written communication skills.
- Ability to provide expert advice and technical report writing.
- Ability to read, understand, and interpret engineering drawings, manuals, and technical instructions.
- Working knowledge of gas turbine engine and/or accessory theory and performance analysis.
- Thorough understanding of manufacturing methods, shop equipment, and machining processes.
- Working knowledge of MRO ERP systems, Microsoft Windows, Outlook, Word, Excel, PowerPoint, and Access software.
- 206 hours annual leave per year, plus 8 public holidays.
- 4% employer match pension scheme.
- YuLife wellbeing services, including 24/7 virtual GP service, Employee Assistance Program, personalized online fitness programs, and more.
- Bonus opportunities.
- Generous paid sick leave.
- Life assurance cover.
- Salary sacrifice cycle to work scheme.
- Onsite gym at both Fleetlands and Almondbank sites.
- Electric Vehicle Scheme.
- Seasonal flu jabs administered on site each year by Bupa.
- Learning and training opportunities.
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