Sales Support Specialist
1 week ago
We are seeking an enthusiastic and customer-focused sales support specialist to join our retail team in the UK. You will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.
Responsibilities:
- Greet and assist customers with product selection, ensuring a seamless shopping experience.
- Provide expert product knowledge and advice to customers, driving sales growth through upselling and cross-selling opportunities.
- Operate the cash register and handle transactions efficiently, maintaining high standards of accuracy and attention to detail.
- Maintain the store's visual presentation and stock levels, adhering to company guidelines and best practices.
- Assist with stock replenishment and inventory checks, ensuring optimal stock levels and minimizing stockouts.
- Ensure a clean and tidy store environment, promoting a positive and welcoming atmosphere for customers.
- Meet or exceed sales targets set by store management, contributing to the overall success of the business.
Estimated Salary: £18,000 - £20,000 per annum (dependent on experience)
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, adapting to changing situations and priorities.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, as required.
- Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.
Benefits:
- Competitive hourly wage and sales incentives, reflecting individual performance and contribution.
- Employee discounts on store products, offering a range of benefits and savings.
- Training and development opportunities to grow within the company, enhancing skills and knowledge.
- Friendly and supportive team environment, promoting collaboration and teamwork.
- Flexible working hours, accommodating individual needs and preferences.
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