Sales Support Specialist

1 week ago


Poole, Poole, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking an enthusiastic and customer-focused sales support specialist to join our retail team in the UK. You will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.

Responsibilities:

  • Greet and assist customers with product selection, ensuring a seamless shopping experience.
  • Provide expert product knowledge and advice to customers, driving sales growth through upselling and cross-selling opportunities.
  • Operate the cash register and handle transactions efficiently, maintaining high standards of accuracy and attention to detail.
  • Maintain the store's visual presentation and stock levels, adhering to company guidelines and best practices.
  • Assist with stock replenishment and inventory checks, ensuring optimal stock levels and minimizing stockouts.
  • Ensure a clean and tidy store environment, promoting a positive and welcoming atmosphere for customers.
  • Meet or exceed sales targets set by store management, contributing to the overall success of the business.

Estimated Salary: £18,000 - £20,000 per annum (dependent on experience)

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, adapting to changing situations and priorities.
  • Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays, as required.
  • Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.

Benefits:

  • Competitive hourly wage and sales incentives, reflecting individual performance and contribution.
  • Employee discounts on store products, offering a range of benefits and savings.
  • Training and development opportunities to grow within the company, enhancing skills and knowledge.
  • Friendly and supportive team environment, promoting collaboration and teamwork.
  • Flexible working hours, accommodating individual needs and preferences.


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