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Network Operations Specialist

2 months ago

Hounslow, Greater London, United Kingdom BYD Europe Full time
About BYD Europe

BYD Europe is a leading, high-tech multinational based in the UK, operating in four core fields of IT, automotive, new energy, and rail transit. As a global pioneer in New Energy Solutions, BYD Europe is dedicated to building a zero-emission ecosystem.

About the Role

As a Network Operations Specialist, you will play a key role in supporting the development of our existing stores related to standards, corporate identity, and systems projects. This role involves frequent travel, a valid driver's license, and collaboration with retailers and various departments across the business.

Key Responsibilities
  • Network Monitoring Implementation – Implement a comprehensive programme based on agreed parameters, including physical site standards and sales process assessments.
  • Retailer Store Assessments – Maintain a database containing the latest status of the retailer network across key measurements, such as compliance with corporate identity standards.
  • Retailer Systems – Lead key projects related to retailer systems, including integrations for reporting and lead/order management.
  • Retailer onboarding – Collaborate with internal departments across the entire business, including sales, marketing, logistics, and product development, to ensure seamless onboarding.
  • Reporting – Monitor and report on key performance indicators and network development milestones to the management team and in BYD's systems.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience in network development, operations, dealership systems, or a similar role within the automotive industry is preferred.
  • Ability to travel frequently and hold a valid driver's license.
What We Offer
  • Performance and experience-based competitive remuneration (quarterly paid bonus);
  • 25 holidays + UK Public holidays;
  • Car Salary Sacrifice Scheme;
  • Team building events and employee learning opportunities;