Head of Reservations

3 weeks ago

London, Greater London, United Kingdom Hawksmoor Full time

About the Role:

We're seeking a highly skilled Head of Reservations to lead our reservations team and contribute to the success of our restaurant group. As a key member of our front-of-house team, you'll be responsible for managing reservations, bookings, and guest services to ensure a seamless dining experience for our customers.

Key Responsibilities:

  • Manage reservations and bookings across multiple restaurants
  • Develop and implement effective reservation strategies to maximize table utilization and revenue
  • Lead and motivate a team of reservations coordinators to achieve exceptional service standards
  • Collaborate with restaurant managers and chefs to ensure seamless execution of reservations and guest services
  • Monitor and analyze reservation data to identify trends and areas for improvement

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to training and development programs to enhance your skills and knowledge
  • A chance to work with a leading restaurant group that values excellence and customer satisfaction

About Us:

Hawksmoor is a leading restaurant group that prides itself on delivering exceptional dining experiences to our customers. We're committed to providing a supportive and inclusive work environment that allows our team members to grow and thrive. If you're passionate about hospitality and reservations, and you're looking for a challenging and rewarding role, we'd love to hear from you.

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