Learning Development Specialist

6 days ago


East Liverpool, Ohio, United Kingdom KM Education Recruitment Ltd Full time

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors, committed to delivering high-quality training solutions.

Job Title: Contact Centre Tutor / Trainer

Location: Remote with occasional classroom-based delivery

Estimated Salary: £30,000 + bonus potential

Type: Full Time, Permanent

Essential Criteria:
  • Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or equivalent.
  • Ideally hold a recognised Assessor award, though this is not essential as our client can upskill.
  • Must have experience of working within a Call/Contact Centre or the Recruitment/Sales sector.
  • Must be comfortable with (and ideally have) experience of online and group-based training delivery.
  • Full clean driving licence and own vehicle.
  • Must be flexible with travel.
Duties:
  • To deliver accredited pre-employment qualifications in Contact Centre up Levels 1 and 2, to learners on a remote basis with occasional classroom-based delivery.
  • Managing your diary efficiently to ensure timely assessments and reviews are conducted.
  • Embed Maths, English and ICT skills into your delivery.
  • Develop tailored training/workshops and adopt a more personalised approach for individuals requiring more support.
  • Support, advise and motivate learners.

Please note that applicants must have excellent communication skills and be able to work independently in a fast-paced environment. KM Recruitment values diversity and aims to create an inclusive workplace culture.



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