Service Coordinator

3 weeks ago


Yeovil, Somerset, United Kingdom Path Recruitment Full time
Service Coordinator Opportunity

We are seeking a highly organized and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in ensuring the smooth operation of our service department.

Key Responsibilities:
  • Scheduling of work and updating engineer diaries to ensure efficient job planning and execution.
  • Ensuring all paperwork and logs on CRM systems are up-to-date and accurate.
  • Collaborating with the Aftersales Team and National Account Manager to deliver exceptional customer service.
  • Supervising engineer locations and ensuring they attend the correct jobs by working closely with the after-sales and administrative teams.
  • Following up on quotes, creating purchase orders, and ordering parts as required.
Requirements:
  • Previous experience in a customer-facing role, such as a customer service advisor, hire controller, or rental administrator.
  • Strong administration skills and attention to detail.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and teamwork skills.
About Us:

We are a leading independently owned material handling equipment company, providing outstanding equipment and customer service. We offer training, hire, and facility management for our employees and are committed to providing a supportive and inclusive work environment.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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