Game Infrastructure Operations Specialist
3 weeks ago
About the Role
We're looking for a highly skilled Game Infrastructure Operations Specialist to join our team at Code Wizards. As a key member of our global operations team, you'll work closely with game studios to help them with global infrastructure challenges.
Key Responsibilities
- Work directly with customers at large game publishers and studios to advise on best practices or troubleshoot/debugging.
- Coach and help team members, assist with escalated issues, and navigate difficult scenarios that may require managing situations across multiple teams.
- Proactively identify and raise methods of improving team efficiency and procedures to enhance support for our customers.
- Able to write clean, scalable, and performant scripts and code.
About You
We're looking for someone with expertise in diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios. You should have a keen interest in programming or tinkering with your own code-based projects and experience working in the gaming industry, ideally backend systems for online games.
What We Offer
We're a karma company that believes in being the best bipedal hominids we can be. We aim for transparency, being straightforward, and super inclusive too.
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