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Aircraft Compliance Officer

2 months ago


Birmingham, Birmingham, United Kingdom CBRE Full time
Job Summary

As a key member of the CBRE team, the Aircraft Compliance Manager will oversee the work of compliance staff and participate in audits, policies, and procedures. This role is responsible for performing and coordinating annual department audits/reviews, maintaining statistics, and providing a summary of results to upper management.

Essential Duties and Responsibilities
  1. Conduct annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications.
  2. Manage the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures.
  3. Monitor and create audit templates, audit calendar, and progress, and assign resources to ensure timely delivery of audit results to department leadership.
  4. Maintain departmental policies & procedures manual and forms, reviewing and approving updates prepared by staff to ensure accuracy and completeness.
  5. Draft communication updates of policy changes and results of reviews for distribution to all department employees.
  6. Coordinate annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete, and timely manner.
  7. Act as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures.
  8. Other duties as assigned.
Supervisory Responsibilities

Provides formal supervision to individual employees within a single functional or operational area, recommending staff recruitment, selection, promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff, mentoring and coaching team members to further develop competencies. Leads by example and models behaviors consistent with the company's values.