Housing Operations Coordinator
2 days ago
Brook Street is currently seeking a dedicated Team Leader to lead our Housing and Hostel team. In this role, you will have the opportunity to make a real difference in the lives of others by providing high-quality accommodation services to those in need.
Responsibilities:
- Lead and support a team in delivering excellent customer service.
- Develop and implement effective strategies to improve service delivery.
- Collaborate with internal and external stakeholders to achieve shared goals.
- Ensure compliance with all relevant policies and procedures.
- Support residents in achieving their personal goals and improving their quality of life.
Requirements:
- Proven experience working in housing or hostel settings, particularly with vulnerable populations.
- Excellent leadership and communication skills.
- Ability to manage complex situations with empathy and professionalism.
- A valid driving license is essential for this role.
Estimate Salary: £25,000 per year (dependent on experience)
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