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Clinical Liaison

2 months ago

London, Greater London, United Kingdom Optical Express Group Full time

Job Title: Patient Advisor

Hours: Full time, 40 hours per week

Location: London – Harley Street

Salary: Up to £29,000 + benefits

At Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.

We're committed to a culture of care, trust, and integrity, extending to our local communities through charitable and environmental projects. As a Patient Advisor, you'll play a vital role in making our patients feel valued and supported.

Key Responsibilities:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations and scanning patients' eyes using state-of-the-art equipment
  • Accurately maintaining patient records and scheduling treatment dates
  • Discussing finance options and introducing patients to their optometrist

What We Offer:

  • An industry-leading salary plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests and discounted prescription eye wear and sunglasses
  • Ongoing training and development opportunities
  • Pension scheme

Are you passionate about delivering world-class customer service and motivated to succeed? If so, we'd love to hear from you.