Medical Group Reception Assistant
2 weeks ago
Ivy Medical Group is seeking an experienced and skilled Receptionist to join our team. This is a fantastic opportunity for someone who is passionate about delivering exceptional patient care and administrative support.
Salary: £26,000 - £32,000 per annum (dependent on experience)
Location: Our practice is based in a lovely rural village with excellent transport links to Nottingham and beyond.
About UsWe are a friendly and supportive practice serving a population of around 6,800 patients. Our culture focuses on providing the best care to our patients in the most responsive manner based on need.
We offer a range of benefits, including a comprehensive induction programme, four weeks annual leave (pro rata), no weekend or bank holiday work, NHS Pension scheme, continuous training, NHS Smartcard supplied, on-site parking, and access to blue light card.
Key Responsibilities- Providing high-quality administrative support to patients and clinical teams
- Managing reception duties, including greeting and directing patients, booking appointments, processing information, and assisting patients as required
- Acting as the central point of contact for patients, distributing information, messages, and enquiries for the clinical team
- Liaising with multidisciplinary team members and external agencies to provide comprehensive patient care
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Experience working in a public-facing reception environment, preferably in a medical setting
- Familiarity with SystmOne clinical system and Microsoft Office software
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