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Housekeeping Attendant

2 months ago

Belfast, United Kingdom Hastings Hotels Full time
About the Role

We are seeking a reliable and enthusiastic individual to join our housekeeping team at the Grand Central Hotel. As a Housekeeping Attendant, you will play a vital role in ensuring the hotel's rooms and public areas are clean and well-maintained.

Key Responsibilities:

  • Clean and service bedrooms, bathrooms, corridors, and public areas of the hotel.
  • Ensure all equipment and materials are used correctly and report any issues immediately.
  • Maintain the security of bedrooms and stock, reporting any breaches and dealing with lost property according to company procedures.
  • Work effectively with colleagues to create a harmonious working environment.
  • Be knowledgeable about the hotel's offerings and proactive in selling them to guests.
  • Greet guests and respond to their queries.
  • Deal with guest concerns politely and efficiently, reporting them to the Supervisor/Manager on duty.
  • Comply with all health, safety, and hygiene policies and procedures.

About You

We value candidates with previous cleaning experience, but full training will be provided. You should have good communication skills, a clean and tidy appearance, and be educated to GCSE standard or equivalent with grades A-C in English and Maths.

What We Offer

Hastings Hotels is a family-owned, luxury hotel group based in Northern Ireland. We offer a range of benefits, including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

Why Work for Hastings Hotels?

We place quality at the heart of everything we do. Our guests remember small details, and we want you to be part of creating those memorable experiences. We offer a supportive and inclusive work environment, where you can develop your skills and career with us.