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Senior Program Manager, UK Skynet

2 months ago


Corsham, Wiltshire, United Kingdom Intelsat Full time

About the Role:

We are seeking a highly skilled and experienced Program Manager to lead the successful delivery of major satellite and terrestrial communication network services for the UK Skynet Service Delivery Wrap (SDW) program.

As a Program Manager, you will be responsible for guiding cross-functional program activities, communicating with the customer and program partners, directing service delivery, and ensuring the highest level of customer support.

You will also be responsible for building Intelsat's position with the UK MoD by presenting space and ground network solutions to new opportunities and requirements within the program.

Key Responsibilities:

  • Successfully deliver all UK Skynet SDW program requirements within cost, schedule, and technical constraints.
  • Secure necessary resources and direct service implementation with support from Intelsat engineering, operations, facilities, and other functions.
  • Provide excellent customer service through transparent and frequent communication, on-time service delivery, continuous improvement, and proactive issue resolution.
  • Address systemic issues with customer networks and provide recommendations for solutions based on customer interaction.
  • Proactively identify and solve complex problems impacting the management and direction of the SDW program.
  • Manage subcontractors and vendors to ensure service delivery and program success.
  • Participate in negotiations with customers, partners, contractors, and vendors to achieve program objectives and to ensure continuity of contractual obligations.
  • Bolster Intelsat's position with the UK MoD by keeping them informed on Intelsat products and services, uncovering new opportunities and requirements, and offering appropriate solutions.
  • Support new business proposal efforts, as needed, by developing project plans, risk identification and mitigation plans, vendor cost quotes, and selected proposal content.

Requirements:

  • University Degree in a STEM or business field. Equivalent knowledge gained through experience may be considered.
  • At least 10 years of experience in project or program management.
  • UK citizenship and the ability to obtain a UK Government security clearance. Active Security Check clearance preferred.
  • Extensive experience leading complex programs and projects with cross-functional and matrixed resources.
  • Demonstrated expertise planning projects, solving problems, controlling change, managing risks and resources, and anticipating potential impacts.
  • Experience in managing the delivery of satellite, telecommunications, or other technology services.
  • Experience in satellite communications, spacecraft operations, or launch services.
  • Talent to effectively manage execution of deliverables per terms of agreed contracts.
  • The ability to travel up to 20% to meet business needs.
  • Proficiency in MS office suite.

What We Offer:

  • Hybrid work environment offering up to two days per week work from home (for eligible positions)
  • Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally
  • Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
  • Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more

Our Commitment to Diversity and Inclusion:

We are committed to fostering a culture and environment of diversity, inclusion, and respect – a place where everyone can show up fully as themselves and do their best work every day. We are a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.