Senior Compliance Officer for Care Services

7 days ago


Watford, Hertfordshire, United Kingdom Helping Hands Full time

About the Position

We are seeking a highly skilled Senior Compliance Officer for Care Services to join our team at Helping Hands, one of the nation's leading home care providers. This role offers a challenging and rewarding opportunity to work in a dynamic team, driving quality and compliance across our central region.

Main Responsibilities:

  • Compliance Oversight: Provide expert guidance and direction to Area Care Managers in relation to quality and compliance.
  • Quality Improvement: Identify areas of opportunity to improve the quality and compliance of the region and branches.
  • Regulatory Compliance: Drive the Quality Agenda set by the Head of Quality across the region/area.
  • Audit Support: Support Area Care Managers in completing internal quality assurance audits that improve quality and compliance.
  • Branch Performance: Initiate, prioritise and manage processes with Area Care Managers for reviewing underperforming branches.
  • Best Practice Sharing: Ensure 'Best Practice' is shared throughout the region to improve quality, compliance and service standards.

About You:

To be successful in this role, you will need previous experience in a quality or compliance role within the care sector. Strong analytical and problem-solving skills are also essential.

What We Offer:

  • Career progression opportunities
  • Car allowance of £400 per month
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from business and services
  • Refer a friend scheme

Our Approach:

At Helping Hands, we are committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.


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